Shipping policy
📦 Shipping & Delivery
- Order processing: Most orders are typically shipped out from their warehouse within about 1–3 business days after you place an order.
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Delivery times:
• After shipping, standard delivery usually takes about 1–5 business days, depending on your location and the shipping service you choose at checkout. - International Shipping: Yes — they do ship internationally, and international shipping rates (including duties/taxes) are calculated and shown at checkout.
- Tracking: Once your order ships, you’ll receive a shipment confirmation email with tracking information.
- Lost Packages: If a package is marked delivered but you haven’t received it, you’re advised to contact their support to open a lost package claim — if approved, they will send a replacement.
📍 Notes
- Delivery time estimates like “2–3 days on the West Coast” and “4–5 days on the East Coast” are general guidelines and not guaranteed.